Guarantee & Cancellation
For all functions, the New Berlin Banquet and Conference Center must have a specified attendance fourteen days prior to function date. The New Berlin Banquet and Conference Center will consider this number the guarantee, and it will not be subject to reduction. If no guaranteed is received, the New Berlin Banquet and Conference Center will consider the expected guest number of the Banquet Event Order to be the guarantee. However, the New Berlin Banquet and Conference Center reserves the right to substitute an entrée of equal or greater value if the guest number increases. If the actual count is different than the guarantee, The New Berlin Banquet and Conference Center will charge for the guarantee, or the total number served, whichever is greater.
The New Berlin Banquet and Conference Center guarantees that all food will be hot and served on time. We also guarantee adequate staff for food service and any bartending required.
